Miami · Hospitality Operations
Building memorable guest experiences through disciplined operations, strong teams, and thoughtful leadership.
Hospitality shaped
by place, people,
and precision.
I'm a Miami-based hospitality and operations leader with more than 15 years of experience across upscale lounges, restaurants, multi-unit retail, and international logistics.
My approach is simple: create clear standards, develop capable teams, understand the numbers, and never lose sight of how the guest feels. I'm now bringing that owner-operator mindset to a branded full-service or luxury hotel.
Wynwood Lounge & Bar
Lead the complete guest and operating experience for an upscale Wynwood lounge: team development, service standards, event programming, compliance, purchasing, and P&L performance.
Joint Effort LLC
Oversee two specialty retail locations, using KPI reporting, staff coaching, inventory control, and repeatable SOPs to strengthen service and support scalable growth.
Multi-Concept F&B Group
Managed front-of-house operations across three restaurant and lounge concepts while maintaining service standards, staff accountability, guest recovery, and food-cost discipline.
Expert Enterprise Office
Directed supply-chain and warehouse operations, negotiated supplier terms, and built operating procedures that improved consistency, accountability, and product availability.
Service standards, thoughtful recovery, and memorable programming that turn first-time visitors into repeat guests.
Hands-on hiring, onboarding, scheduling, coaching, and performance accountability across diverse operating teams.
P&L oversight, labor and revenue KPIs, purchasing, inventory control, compliance, and scalable SOPs.
Premium event calendars and curated experiences designed to grow traffic, retention, and revenue.
Multi-Unit Operations · P&L Oversight · Guest Experience · Staff Development · Vendor Management · Cost Control · Event Programming · KPI Reporting · Power BI · SQL · POS & PMS Systems